NEW SOUTH WALES

NSW/ACT Regional Achievement & Community Awards

1st Choice Rentals Volunteering Award
The 1st Choice Rentals Volunteering Award aims to acknowledge volunteers who have made an outstanding voluntary contribution and have positively impacted the lives of others and their community. 
The Award covers all aspects of volunteering including (but not restricted to) youth at risk, the homeless and disadvantaged, emergency services, health, aged care, charity and other not for profits. 
Nominees will be volunteers who, through exceptional support to others, demonstrate innovative ways to achieve excellence beyond what is expected of them. 
  • Nature of the volunteer’s exceptional achievement/s
  • Impact the volunteer has had, and the benefits they have provided to the organisation and/or the local community that is above and beyond what is expected of them
  • Obstacles overcome by the volunteer as part of their achievement
  • Highlight the level of commitment, dedication and professionalism demonstrated by the volunteer
  • 100 word summary of achievements for media, judging and promotional material including for use on the Awards night
Awards Australia Community Group of the Year Award
The Community Group of the Year Award recognises groups that make a significant contribution to their community.
These community groups share a strong sense of team spirit, and play a vital role in enhancing the social, economic, commercial and environmental prosperity of their region. Whether it be working together on an event, restoration project, providing a service or program, it is important to recognise and encourage these groups, as their efforts help to make our communities stronger and more vibrant.
  • Describe the project, group, program, community event or initiative
  • How long has the group, project or program been running, and who benefits? - demonstrate benefits to the community
  • How many people involved in the group?
  • Source of funding (if applicable) 
  • Barriers or difficulties and how they have been overcome
  • 100 word summary of achievements for media, judging and promotional material including for use on the Awards night
NSW Department of Industry, Lands, Crown Reserve Trust, Community Manager's Award
Crown land is reserved by the NSW Government for many purposes. There are more than 7,000 Crown Reserves across the state, which are managed by either a community or corporate trust manager.
Community Managers are generally made up of reserve trust boards of community volunteers or committees (known as Section 355 committees appointed by their local council) who devote many hours of unpaid service to their communities managing and caring for Crown reserves which include recreation areas and parks, halls, museums and other community assets. 
Corporate Managers are made up of incorporated bodies including local councils, community associations, sporting bodies or reserve administrators managing and caring for Crown reserves which include parks and sporting facilities, community welfare facilities and other community assets.
The Award will recognise two winners, a Community Manager and a Corporate Manager that exemplifies outstanding community service ethos, dedication and commitment to their communities.
  • Detail the management of the Crown reserve
  • Identify the reserve manager's involvement in the reserve
  • Outline the reserve manager's contributions during that period
  • Outline challenges the reserve manager has faced and how they were overcome or are being addressed
  • Summarise the reserve manager's achievements
  • Describe the sources of funding for the reserve
  • What are the demonstrated benefits of the reserve and how it has provided for the community?
  • Outline what the reserve manager does to promote the reserve
  • Any other relevant information
  • 100 word summary of achievements for media, judging and promotional material including for use on the Awards night
NSW Department of Industry, Lands, Crown Reserve Trust, Corporate Manager's Award
Crown land is reserved by the NSW Government for many purposes. There are more than 7000 Crown Reserves across the state, which are managed by either a community or corporate trust manager.
Community Managers are generally made up of reserve trust boards of community volunteers or committees (known as Section 355 committees appointed by their local council) who devote many hours of unpaid service to their communities managing and caring for Crown reserves which include recreation areas and parks, halls, museums and other community assets. 
Corporate Managers are made up of incorporated bodies including local councils, community associations, sporting bodies or reserve administrators managing and caring for Crown reserves which include parks and sporting facilities, community welfare facilities and other community assets.
The Award will recognise two winners, a Community Manager and a Corporate Manager that exemplifies outstanding community service ethos, dedication and commitment to their communities.
  • Detail the management of the Crown reserve
  • Identify the reserve manager's involvement in the reserve
  • Outline the reserve manager's contributions during that period
  • Outline challenges the reserve manager has faced and how they were overcome or are being addressed
  • Summarise the reserve manager's achievements
  • Describe the sources of funding for the reserve
  • What are the demonstrated benefits of the reserve and how it has provided for the community?
  • Outline what the reserve manager does to promote the reserve
  • Any other relevant information
  • 100 word summary of achievements for media, judging and promotional material including for use on the Awards night
Prime Super Agricultural Innovation Award
Australian agricultural production and supply chain management has a long history of innovation to maximise efficiency, develop new products, and open new market opportunities, despite the challenges of climate, soil types and location. Nominees for the Prime Super Agricultural Innovation Award will showcase this spirit of innovation through their application of technology or process improvement to demonstrably enhance production and increase efficiency, maximising returns along the value chain, particularly where that value flows back to the primary producer.
  • Describe the achievements/contribution to your community (including farming/agricultural community).
  • Outline key innovations, creativity and resourcefulness in your activities.
  • Outline your impact on the community/industry and who/how many benefit.
  • Describe any barriers or difficulties and how they have been overcome.
  • Detail any Self-development and/or training (if applicable).
  • Provide examples of achievements, initiative, planning or management.
  • 100 word summary of achievements for media, judging and promotional material including for use on the Awards night.
Prime Super Employer Excellence in Aged Care Award
With an ageing population, aged care facilities and the services they provide are an important part of the lives of an ever increasing number of people. The Prime Super Employer Excellence in Aged Care Award recognises and acknowledges businesses, organisations and not for profits who have a strong focus on staff engagement, safety and well-being, training and providing staff with higher education learning opportunities and development. The Award will also recognise the provision of quality services for clients, patients and residents. The Award acknowledges aged care facilities, organisations, not for profits and businesses making a positive difference in the industry in NSW and the ACT.
  • Describe the aged care facility, organisation, not for profit or business and its purpose
  • Outline operational standards, location and size of organisation.
  • Outline how the business/organisation is structured and number of employees
  • Outline initiatives implemented to provide flexible working conditions and opportunities for staff
  • Outline staff training and health and wellbeing initiatives
  • What is the community contribution and involvement?
  • Outline barriers or difficulties and how they have been overcome within the aged care sector
  • Include any positive supporting comments from third party firms responsible for audit activities within your organisation
  • 100 word summary of achievements for media, judging and promotional material including for use on the Awards night
Ricoh Australia Customer Service Award
Businesses and organisations spend a great deal of time and money trying to win and retain customers. The highly demanding discipline of customer service is arguably the critical success factor for many organisations and businesses. 
The Ricoh Australia Customer Service Award will recognise individuals that provide customer service excellence, best practice and innovative thinking in customer service. It may also be someone who is implementing customer service strategies which are integral to business success. The nominees will have a positive impact on their organisation and demonstrate dedication to product knowledge and commitment to the customer.
  • Brief background of the business/organisation and individual’s position
  • Provide examples of customer service excellence
    (Any metrics that could be used to demonstrate customer service excellence, for example: increase in customer satisfaction, increase in customer retention, decrease in customer complaints etc.)
  • Examples of customer service initiatives and strategies implemented
  • Explain any training and development undertaken
  • How has the individual made an impact on the business or organisation?
  • Is the position full time, part-time or voluntary?
  • What is your involvement with wider community or industry groups if applicable
  • Explain barriers or difficulties and how they have been overcome
  • 100 word summary of achievements for media, judging and promotional material including for use on the Awards night.